RefundsUpdated 5 months ago

Defective or Damaged Items 
If you receive damaged, incorrect, or defective merchandise, contact our support team. 

Include:

• Your order number
• Photos of affected items
• Any relevant details noted upon delivery

We'll work to resolve your concern promptly.

Refund Timeline 
Refunds are processed to your original payment method within 3-5 business days after we receive your return or approve your cancellation. For card payments, contact your bank if the refund hasn't appeared after this period, as posting times vary by financial institution.